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How multiplatform entertainment could save your life

By Nick Lockey on May 13, 08 01:14 PM in Creative industries

EI.jpgFlying in the face of traditional notions of journalistic impartiality I'm going to do something a bit cheeky in this blog post and give a bit of a plug to a project that's been going on at Maverick Television, the company that kindly pays my wages in my day job as a new media developer.

Now before you chuck rotten fruit at me, I just want to point out that A) I wasn't personally involved in this one and B) I think it's pretty newsworthy, not only from a company achievement point of view, but because it really ticks all of the boxes that I usually bang on about in this blog in terms of exploring the crossover space between TV and the web.

It also represents something quite extraordinary: a controversial, sensationalist and eyebrow-raising piece of multiplatform entertainment that genuinely has the potential to save lives.

If you haven't twigged already, I'm talking about Maverick's Embarrassing Illnesses spin-off, Embarrassing Bodies which hit the airwaves of Channel 4 last week amid the usual furore surrounding it's graphic, no-holds barred depiction of unfortunate body issues.

This time round, hidden behind the usual headline- grabbing cavalcade of warty appendages, crusty crevices, weeping orifices and unsightly growths was another newsworthy addition to the format which, in its own quiet way, was a spearheading a minor online revolution behind all of the attention grabbing TV.

This is because whilst the last series featured a fairly run-of-the mill new media treatment, this one came packaged with an all-singing-all dancing multiplatform offering which attempted to do some genuinely groundbreaking things in terms of the channel's public service remit.

Here, not only could our viewers access all of the standard programme support material you'd expect for a TV show, but they could also explore a whole raft of new content specially created for the online and mobile platforms.

These included detailed interactive health calculator tools, educational games, detailed resources linking directly to NHS archives and a series of self-examination videos hosted by our TV experts which could be viewed either online or on your mobile phone.

Channel 4's support for this unusually beefy web treatment proved to be well founded as Embarrassing Bodies:Online turned out to be a success far beyond anything we could have expected. To date it has racked up: 3.5m page views, 500,000 video views, 3,500 comments and 12,000 mobile video downloads. It even briefly out-trumped the mighty Hollyoaks with its loyal web following.

Now, if you think about it, that is actually something pretty special when a brand that concerns itself with anal warts, halitosis, bent willies and toxic flatulence can out-perform a website full of glamorous fillies and buff beefcakes from Chester's finest fictional educational institution.

It also shows that sometimes entertainment can display reach and impact that "serious" and "official" resources can only dream of (I'm guessing that the regular NHS website would be pretty happy with regular traffic levels like these). Public-service broadcasting is indeed a wonderful and powerful thing.

What's more, for someone working in this strange, emerging field of broadcast new media, it is something that I can really point to as a tangible example of how a cross platform idea can work exceedingly well.

As an exercise in multi-platform commissioning, it truly delivered something that neither the online or TV aspects of the brand could deliver in isolation. For certain, a standard health website would never have got such a significant influx of new visitors without being promoted through a prime-time TV show.

Similarly a piece of public-service television would never have had such an opportunity to empower its viewers to take such personal and immediate action if it hadn't been for the tools that accompanied the show online.

What Embarrassing Bodies represented for me, therefore, is the holy grail of multiplatform programming: a TV and online package that proved to be far greater than the sum of its parts.

It's also an idea that sends out a clear and positive message for both TV and new media companies alike: For the traditionalists it shows that a well produced online treatment can not only support but actually enhance your broadcast output.

Meanwhile for the digital pioneers, it just goes to show that the power of the "water cooler" TV moment still holds sway in the 21st century and that by harnessing it you can bring larger audiences to your creations than ever before.

But web traffic and audience figures aside, if just one life has been saved by someone watching a TV show, playing an online game, tinkering with a health calculator or using a mobile video to examine their bits, then Maverick and Channel 4 will have truly done their jobs.

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3 Comments

Mik Barton said:

Very interesting Nick - an example I shall file away for PR clients promoting a worthy cause.

If you want people to read your magazine, story, newsletter, website etc etc you have to grab their attention first.

I've come across many examples over the years where an organisation is too precious about a message and they only think of it's appeal to a narrow audience who are usually already interested. If you want to reach new audiences sometimes you have to stick your head above the parapet and be a bit brave.

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