Why leaders fail? 11 things to keep an eye on!
The brightest and the best leaders often fail, strangely (for them) not because of a technical inability but because of behavours that detract from their capacity to deliver.
Timothy Gallwey author of the 'innergame of work' came up with a simple equation P=p-i (Performance=Potential-Interference) and it this interference that often dilutes a leaders capacity to succeed.
I am slightly shifting the equation as Mr Gallwey in his book is referring to ones inner voice as supplying the interference, whereas I am referring to a leaders behaviours as creating interference for those who interact with them. A global consultancy called DDI, reckon that 1/3rd of all internal promotions fail, purely based on ineffective leadership behaviour, that's substantial.
As an executive coach I come across a great many senior managers and have become a fan of the following list of derailers found in the work of Dolitch and Cairo in their book Why CEO's Fail:
1. Arrogance: You're right and everybody else is wrong.
2. Melodrama: You always grab the center of attention.
3. Volatility: Your mood swings drive business swings.
4. Excessive Caution: The next decision you make may be your first.
5. Habitual Distrust: You focus on the negatives.
6. Aloofness: You disengage and disconnect.
7. Mischievousness: Rules are made to be broken.
8. Eccentricity: It's fun to be different just for the sake of it.
9. Passive Resistance: Your silence is misinterpreted as agreement.
10. Perfectionism: Get the little things right even if the big things go wrong.
11. Eagerness to Please: Winning the popularity contest matters most.
Any of these ring a bell? Often I am called upon to work with senor managers who are in danger of being sacked if they don't get back on track, which is probably the most challenging time to be working with someone. At the end of the process I have a simple message for the business and the individual; and that is to make sure there is a mechanism for getting anonymous, honest and regular feedback.
Which will ultimately mean 360 Degree Feedback which when brought into the business not as a performance tool, but as a development tool, will deliver timely information to an executive team that often struggle to look in the mirror and see a true reflection.
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This is a useful list of behavioural issues to watch out for. The principles of self-evaluation certainly are frequently overlooked by over-confident managers who always know best.
However, given that no one is perfect It could be suggested that the extremes of these behaviours are likely to cause problems and that some of them in mild doses might be tolerable or even welcomed. After all many of the successful entrepreneurs were at some stage in their careers told that they were arrogant or a perfectionism.
On occasions, it can be these traits which make the difference between success or failure.