Memo from the Banks - "Thanks for saving us, but we will fight for the right to be unfair, and use your money to do it!"
Blogged by David Bailey and John Clancy
You may have missed it, but while you and I stump up the cash for a taxpayers' bail out of the banks (and whilst their greedy execs still have their snouts in the trough for yet more fat-cat bonuses), the issue that first undermined public trust in the banks has continued to rumble on - namely unlawful, unfair Bank Charges.
Did you know, however, that even as the government places the first priority in getting the nation through the recession as being the test of 'fairness', the banks are using your money and mine (as taxpayers) to try to prove that, actually, they have a right to be unfair? Hmmm, yes it came as surprise to me as well.
The Bankers were rather hoping that the government and the rest of us had forgotten about that one, thank you, what with all the other awful stuff they've had to deal with in the last 6 months in particular (must be tough at the top for a banker, eh?)
As we write, the Banks we have bailed out are collectively spending millions of pounds on a court case fighting the Office of Fair Trading (the OFT) on the other side (also, of course, funded by you and me) to get the courts (also funded by you and me) to say that the bank charges they have been levying for the last 7 years are not subject to the test of 'fairness'.
More specifically they are spending our money to get the courts to rule that they can continue to charge what they like and that fairness need not enter, and need never to have entered, into it. "I'm alright Jack" seems the line as they collectively stick two fingers up at the taxpayer and the government.
There is, of course, a team of very highly paid lawyers for each of the EIGHT banks fighting for the right to be unfair. The OFT also has its own team of lawyers simply arguing the case that the banks should be fair (under the Unfair Terms in Consumer Contracts Regulations). In addition, the court staff, the judges, the expenses, the energy bills, and the paper (imagine the bills for that alone...) are all effectively coming out of the public purse.
The banks lost the case in the high court in the spring of last year, so they appealed it. The High Court made it clear last April that banks' contracts have to be subject to the test of fairness when it comes to the issue of bank charges.
The case is now awaiting judgement in the Court of Appeal with the banks indicating an intention thereafter to proceed to the House of Lords and Europe. So we had better dig even deeper into our pockets to help them pursue their case to establish their right to be unfair.
The case has to be stopped now. The government through its shareholding can instruct UKFI (the body set up to protect the taxpayers' colossal investments in rescuing the banks) to order the banks to accept the high court judgement and drop the case immediately. It is clearly a waste of public money for the banks who have got us into such a mess to squander our money in this way.
In addition, UKFI should instruct the Banks as a matter of policy to refund all bank charges to consumers and businesses over the last seven years (the normal 6 year rule preventing legal action was effectively put on hold pending the outcome of the case) at least. This takes it out of the legal sphere entirely.
Let's not start spending even more money on arguing what level of charge should have been fair. It will be cheaper and more straightforward to refund them all. Most independent analysts accept that the real costs of going beyond an agreed overdraft - i.e. the 'fair' costs - were and are pence, not pounds. The easiest route is to order the banks to return the lot. They should also not make a distinction between consumers and businesses. Businesses who have been fleeced by the lazy business practices of the banks need to have the balance restored.
The OFT has to accept that times have changed. There's no balance to be made any more here between the interests of the banks and the consumer. Their decision effectively to fix fees for Credit Card charges at ã12 was exceptionally generous and allowed the Credit Card companies simply to multiply up several ã12 charges in any one month under different headings (late fee, over limit fee, administration charge, letter charge) simply to fleece the consumer. In the current downturn when millions will be late on payments, they will do the same again and the OFT, UKFI and the government has to be on guard.
Of course, the major upside of ordering the banks to return the charges will be a much needed and perfectly legitimate injection of liquidity into the economy and business. This would genuinely be an example of what is now entering parlance as 'quantitative easing' and the time is ripe for it. It would also have the advantage of going to some of the poorest in society, made deliberately even poorer by the banks in order to fleece even more in charges, in a rather extreme example of 'poor farming' by the richest in our society.
Ah, but the banks will squeal that they can't afford it in such remarkable times. Nonsense. We calculate that the intended payout in bonuses to bankers, bank traders and their extended employees will actually go quite a long way to pay for the payout on unlawful bank charges.
These sums could perahps be protected immediately by the chancellor announcing that all bonuses paid under apparent contractual obligation to employees of banks which have either had their lending guaranteed by the taxpayer (that's effectively all of the banks, including HSBC and Barclays) or in which the taxpayer holds shares will be subject to a 100% 'bonus tax' with immediate effect, payable immediately: no problem with the contracts there then!
This can anyway be avoided by the employee voluntarily declining them - they can then be used for the great bank charges payout, or the government can recapitalise the banks with the receipts to assist the payout. Ordinary bank customers and taxpayers can receive a tax-free bonus on return of their bank charges - a real bonus to many in society who have never received a bonus in their lives.
The bank charges business model employed by the banks should now be punished for what it was: a lazy, but easy, way to make money without any effort whatsoever, while causing misery and distress. It's (literally) payback time.
Footnote: The eight banks taking the action in the court comprise: Abbey; Barclays; Clydesdale; HBOS; HSBC; Lloyds; Nationwide BS; and RBS/Nat West.
P.S. Some banks (like Barclays today) suggest that they are standing on their own two feet and have not had a government bailout. Actually, they have had a bailout: the Credit Guarantee Scheme puts ã250billion of taxpayers' money at risk to enable the banks to lend to each other and us. All of them!
The treasury statement on the scheme in December said: 'Following the announcement of the scheme and the Government's proposals for recapitalising the banks, the positive market reaction has reduced the risk premium (or credit default swaps) of UK banks'.
And: 'On 8th October 2008 the Government announced a Credit Guarantee Scheme, as part of a comprehensive package of measures to address the extreme stress in financial markets, and to prevent the collapse of the banking sector.'
And: 'extending the maturity date for the Bank of England's Discount Window Facility which provides liquidity to the banking sector by allowing them to swap less liquid assets;
Where would Barclays and HSBC have been without this happening?
In addition where would they have been without the government extending the drawdown window for new debt under the Government's Credit Guarantee Scheme (CGS) which is designed to reduce the risks on lending between banks?
Basically the state has had to intervene to support - in one way or another - the entire banking system.
David Bailey is Professor of International Business and Economic Policy at the Birmingham Business School. John Clancy is a former Birmingham City Councilllor, venture capital solicitor and runs two SMEs including MediaFuturesAlert.com
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UKFI, the government, the OFT or banks shareholders have no authority, legal or otherwise, to simply ''instruct the Banks as a matter of policy to refund all bank charges to consumers and businesses''.
It's fine to say they ''should'' but not when they can't and this completely invalidates the argument.
Jamie, you seem to miss the basic point that the banks could be fully nationalised tomorrow, if the government determined that was to be the case and there would probably be agreement in the House for it, especially with the Liberals.
Where do you get the idea that governments cannot threaten legislation to back up an instruction? The banking system has effectively bankrupted itself through greed and now has to, in the words of David Cameron 'wake up and smell the coffee'.
The banks would simply be bankrupt without taxpayer intervention. They are living on borrowed time and money and I'm afraid have to be instructed at the moment given the coporate governance failures that have occurred leading to the credit crunch.
The government could withdraw all support to those banks which do not accord with its instructions. The taxpayer owns enough of RBS and some of the other banks to at least pass a special resolution instructing the bank do do as it's told, to be frank.
That would be the bank instructing itself, by the way. That's corporate law, I'm afraid...
If you read (as I did) to the end of the article you will see that if the government were to withdraw the massive amount of public support outlined in the footnote, ALL of the banks would simply fall.
Political will backed up by legislation can intruct any private business to do as it's told. I'm not in favour of this more generally, but frankly the banks have got themselves - and us - into this mess, and seem to be behaving like spolit teenagers at times. They would be BANK-RUPT (Bank of Rupt, Rupt Bank, Banca Rupta etc etc...) without us having bailed them out.
Jamie, I don't think the banks actually get it yet.
They can't rely on the state for a massive bailout AND pay out huge bonuses AND also claim that they don't have to be FAIR to their customers.
Sorry, this really is the unacceptable face of capitalism.
Plus, the govt could in several cases simply issue a special resolution and instruct the banks. Or, it couls just tell them to do it, as has already happened with the interest rate cuts. The world has changed, by the way...
Thanks for commenting, anyway.
why is this still going on? You couldn't make it up, could you? Bremner, Bird and Fortune would have a field day with this. I heard a piece on the radio the other day about satire... what amazing times we live in. The 'Masters of the Universe' (is that an old phrase?) need to eat humble pie, and lots of it...
We'll probably have to nationalise the banks anyway at this rate...
I just watched an interesting discussion on Newsnight - Prescott was on as was Lord Bilimoria (Cobra beer) who was excellent.
The government hasn't gone far enough... nationalise them if need be so that we get banks lending, end the disgrace of bank charges and stop the bonuses. As Bailey says above, the world has changed. Somehow we have to turn things around to end the downward spiral. Banks have to be encouraged/forced/lent on (whatever!) to get lending to the corporate sector so that we some oil back in the engine of Uk plc.
Jamie, you need a bit more research into corporate law and constitutional Law.
As has been mentioned in some of the comments above, the shareholdings owned by the government will enable it through UKFI to pass ordinary and special resolutions in the limited companies. As Steve points out, in the case of most of the banks, this will, in fact amount to an instruction by the bank to itself. This can be backed up by the the threat of a special resolution to remove the directors who refuse those instructions (so Natwest and Lloyds, HBOS and RBS would be in *big* trouble). Also as the government has taken preference shares, these can be amended overnight, if not already, to give them enhanced voting rights as well.
The government can issue statutory instruments overnight also to regulate the conduct of a bank.
The OFT can indeed instruct a UK business to behave in a particular manner - a fine could be imposed equal to the amount of the bank charges, if necessary, for failure to follow that instruction.
Of course the government could nationalise any bank which fails to do as instructed overnight also, leaving those shareholders who, for example, do not join with the shareholder government in an ordinary or special resolution with worthless shares.
To paraphrase Steve above, political will + legislation or statutory instrument = instructions which will and must be followed.
You have very little faith in democracy! Good job you don't live in United States of Obamaland, where these things are coming to be understood more rapidly than this side of the pond!
As someone else has mentioned, Jamie, in the words of David Cameron, "Wake up and smell the coffee".
Some of the banks (e.g. HSBC and Barclays) are going around acting as if they are standing on their own two feet without assistance from the state, but that is far from the truth.
But guess what now? It looks like the head of Barclays is about to ask the government to apply our money as taxpayers to the ã4.5billion of bad debts they are writing down, so now Barclays are in the queue. This, despite their grovelling to Middle Eastern sovereign wealth funds to do their recapitalisation because it stuck in the craw to have to go the the UK government like the other 'failure' banks. In reality they did that to avoid government intervention in the way they run things and to enable them to pay out bonuses. Now they want us to guarantee billions of their assets!
To repeat: just because a bank has not been directly recapitalised in return for shares, that doesn't mean that it has not been bailed out by the UK taxpayer. All the banks are involved in the (only initial) ã250billion Credit Guarantee Scheme and the Bank of England's Discount Window Facility which provided desperate liquidity to the banking sector by allowing them to swap less liquid assetss. Without these facilties backed by you and me as taxpayers, they simply would have collapsed, it's as simple as that.
Santander,by the way, would not have saved Abbey and Alliance and Leicester without government intervention and guarantees, like handing over the nationalised Bradford & Bingley savings assets, for example!
So don't be taken in by the bravura of some of the banks, who still fail to acknoweldge (and that's half the problem) that we as UK taxpayers saved all of their sorry souls.
And they now want to use our money to fight a ridiculous self-indulgent legal case to fight for the right to be unfair!
''You have very little faith in democracy!''
I've got my head in my hands.
Do you really think it's democratic for the government to rail-road a legally binding litigation agreement it entered into between the OFT (a government department) and the banks to settle the issue in court?
If this is your idea of democracy, try North Korea. It's my faith in democracy that leads me to believe that government should not (and do not) have that kind of power. We'd be living in a very dangerous world if that was the case. Think about it.
And you misunderstand. I'm very much against bank charges and I'm pro-consumer.
The banks *lost* the case in relation to the test of fairness, and won on the issue of penalty charges. That's the long and the short. That means that the OFT can and should decide on the issue of 'fairness'. That's its role.
We shouldn't be wasting more money on the banks' appeals which were intended by the banks deliberately to delay things in the hope that something would turn up (and crikey, did something turn up or, rather, down!) and/or to allow them to prepare for the worst, which at that time was merely having to pay out the bank charges (happy times!).
Neither should we continue to spend even more money on even more lawyers and legal time and arguments on what constitutes fairness in the courts, when the law is that the OFT should decide this.
Times and circumstances have changed so massively since the original agreement to establish the test case. The case itself (and its unnecessry prolongation) is a luxury no-one can afford now and benefits only the vast teams of lawyers, accountants and their firms.
Had the kind of strong government action you seem to fear is North Korean in nature not happened and the government not stepped in, there would be no banks in existence to have a 'litigation agreement' with! And no court case, by the way.
Presumably your dislike of strong government intervention and leaving the markets to themselves would extend to not having recapitalised them at all, leading to their complete collapse. I'm not averse to that 'moral hazard' view myself. A completely nationalised banking sector (which may yet come, anyway) is an option to get us out of this mess.
Admittedly the bank charges issue would become a different beast entirely then, but even there the government could choose as a matter of policy (based on economic justice and the benefits to economic policy) to return the charges.
Thanks for contributing Jamie (if that doesn't sound too patronising) and keep contributing, it's good to have debate rather than complete agreement. I'm pleased you're on the consumer's side in this debate as well, I don't think I suggested you wouldn't be.
Incidentally, I find myself in agreement with the Daily Mail editorial today which says that the Banks and Bankers are in a state of 'psychotic denial'!
Perhpas its time the government behaved like the bank it has become: withdraw its financial support, and let the banks manage on their own.
Nice one, Ed.
You managed to contruct a few important points very pithily and (unlike me!)very briefly.
Well I'm enjoying this exchange - thanks for your comments Jamie.
Let's face it, there was excessive and reckless risk-taking by the banks in order to boost profits and bonuses, with little social benefit - indeed their behaviour has caused huge damage to the economy and society.
And it's not true, as some have suggested, that it was 'only a few people' in the banks who did this. Where was the executive and non-executive oversight? Either they knew what was going on and so were actually part of it, or did not know what was going on, in which case they were incompetent and there has been the mother of all corporate governance failures.
The public have had to bail them out. BIG TIME. Maybe we should withdraw all that support and concentrate it in a new state bank focusing on new loans? We could also have a national housing bank, national infrastructure bank etc as Will Hutton suggests.
Either way, the current court case is a waste of taxpayers' money, and the state is perfectly entitled to say what it likes to a group of bankers who have messed up so spectacularly and have had to take billions of our money to rescue them.
Well I'm enjoying this exchange - thanks for your comments Jamie.
Let's face it, there was excessive and reckless risk-taking by the banks in order to boost profits and bonuses, with little social benefit - indeed their behaviour has caused huge damage to the economy and society.
And it's not true, as some have suggested, that it was 'only a few people' in the banks who did this. Where was the executive and non-executive oversight? Either they knew what was going on and so were actually part of it, or did not know what was going on, in which case they were incompetent and there has been the mother of all corporate governance failures.
The public have had to bail them out. BIG TIME. Maybe we should withdraw all that support and concentrate it in a new state bank focusing on new loans? We could also have a national housing bank, national infrastructure bank etc as Will Hutton suggests.
Either way, the current court case is a waste of taxpayers' money, and the state is perfectly entitled to say what it likes to a group of bankers who have messed up so spectacularly and have had to take billions of our money to rescue them.
Erm let me get this right. The banks (bailed out by us) are taking an appeal to court (paid by us) to fight a case against the OFT (a government department, paid by us) all for the banks' right not to have to be 'fair'. It sounds like something from Catch 22.
Excellent piece of writing. Could it be the fact that the banks are playing the time erosion card by dragging out the test case unnecessarily? Ok if you have registered your claim (AND IF NOT WHY NOT?)Time stands still whilst the Test Case is underway. Once it stops the clock starts ticking again on the 6 year time statute of limitation. Then any body who registers their claim today will have lost their charges up and until 9 February 2003. Whilst the test case is on-going register today and you can claim back until 27 July 2001 (As the terms of the Test Case were agreed 28 July 2007).
But wait! DoesnâÂÂt the statute of limitation have a clause that âÂÂcover upsâ donâÂÂt count? Yes a âÂÂreasonable personâ would not have realised that these charges were anything more than the "cost of administration" (because the Banks told us that !) until February 2006 when OFT issued its report on Credit Card Charges which is when all the "reasonable men" realised they may have been "legged over" by their Banks and started to ask for their cash back. On that basis Robertson Holbrook would argue you should still be able to claim up until February 2012 and as far back as you have statements for.
WhatâÂÂs the problem? Banks only have to keep copy statements for six years. So unless you happen to have them you will not be able to put a claim together on historics.
How can the problem be resolved? STOP banks from destroying ANY documentation pertaining to bank charges which may have been âÂÂunfairly appliedâ until March 2012 then revert to six year rule.
Correct, I believe, Robertson. Thanks for your contribution.
That's why we should take this out of the legal sphere entirely and shut the case down. It needs to be, instead, a matter of government and enforced bank policy, so the lawyers can't contruct the usual doublespeak, obtuseness and blather that always defeats the most obvious and common-sense route. And I write as a lawyer!
If a bank passes an ordinary resolution backed up by a special resolution to accept that it should return all bank charges because they were unfair, that shuts up their own lawyers nicely; as well as their case and its associated gravy train, the tickets to ride for which have been paid for by us!
"That's why we should take this out of the legal sphere entirely and shut the case down".... quite right, John.
Suppose hypothetcially we did a freedom of info act request to the OFT, each of the 8 banks and the Court of Appeal asking how much this is all costing... any guesses how much money we as taxpayers are spending on the 'Curious Case of Banks' A(Alleged) Right to be Unfair'.
"That's why we should take this out of the legal sphere entirely and shut the case down"
I see. so let me get this right: Let's bin nearly 2 years of litigation - while we're clearly in front - spend the next 20 trying to convince 350 MPs and the House of Lords to pursue some ''special resolution'' that hasn't any realistic prospect of getting off the ground and then complain about the OFT wasting money on a case.
Get a grip!
''If a bank passes an ordinary resolution backed up by a special resolution to accept that it should return all bank charges because they were unfair...''
Ok, but how are we going to convince the government or the banks that the charges are actually unfair? They're not just going to take your word for it. I mean they don't just hand out ''special resolutions'' on the strength of the views of a sector of the public.
Hold on? Got it! Lets have a test case...
Thanks for coming back Jamie! I welcome your comments; very witty!
The OFT's decision on fairness or otherwise is imminent, possibly even next week. So, any persauding as to this will already have been done. (btw, a special resolution doesn't even need a meeting - it's normally a paper exercise). UKFI can simply print it out and sign it. Simple.
We think it is extremely unlikley that the OFT will regard the charges as being fair. we don't have to wait for a further judgement from the Court of Appeal because the existing judgement is currently the Law.
Consequently, OFT's judgement will also be the Law. As we understand it, the OFT is not and does not have to wait for teh Court fo Appeal.
To be put in your words, we've already had a test case and the banks have LOST on the issue of the test of FAIRness. The Law currently says they do not have the right to be unfair.
''a special resolution doesn't even need a meeting - it's normally a paper exercise). UKFI can simply print it out and sign it. Simple.''
I simply don't accept this. Have you actually sought counsel's opinion on this? Or is it something you gleaned from the Ladybird Book Of Law? Are you seriously suggesting this would be quicker to achieve than the test case process?
We already know the OFT wrote to the banks telling them the charges were unfair on 8 November and this was confirmed by Laurence Rabinowitz during the appeal hearing.
We also know, from a leaked internal RBS managment document from September, that an ''OFT charges programme team is preparing systems and processes to pro-actively refund charges to the Group's customer base''.
Jamie, you have a tremendous amount of respect for and seem to be in awe of lawyers. Don't be. Lawyers (and I write as one) want to make us think that we can't proceed on anything without them and their expensive time.
Their time usually tells us that we could do 5 of 6 things but all of them are equally risky, so don't do anything, but we'd better go to higher counsel on the 6th!
Counsel's opinion on whether a company resolution can be passed by a majority shareholder, and one which happens to be a sovereign government? That counsel (perhaps we should go to a Q.C.?) would have to work quite hard for his/her ã2000 an hour on that.
While you would expect even an ordinary resolution in a Public company, such as the banks, not to be a written one, the Secretary of State is empowered under the Companies Act 2006 to determine whether or not any company (public or private) can be subject to those provisions.
The effect of this is that if the Secretary of State determines that the Banks as Public companies need not call a general meeting to pass a resolution, the shareholders can indeed simply, just as David suggested of private companies, print and sign an ordinary or special resolution if they hold the majority of shares.
I'm not suggesting Lord Mandelson (for it is he) would or should exercise such a power; but he could, if needed, and overnight, if needed! These are, Jamie, simply âÂÂin extremisâ solutions, of course. But the fact that the will of a government as shareholder can effectively be enforced is what we are saying. ThatâÂÂs if a board of directors simply refuses the will of the shareholders that a particular lawful course of events should take place (e.g. a bank returning fees deducted to its customers).
Admittedly, if we were removing directors for not playing ball, we'd (for it is we) have to call a meeting of shareholders on 28 days notice.
A director can be removed by an ordinary resolution (passed by 51% of shares owned, not shareholders, determining the majority - just like good old-fashioned trade union block votes!) of the shareholders in a general meeting. Shareholders also have statutory powers to call the meeting necessary to pass the resolution if the directors refuse to call it.
The articles of a company may also allow the dismissal of a director by the shareholders by a much less circuitous route than above. We don't need counsel to look at that.
In fact this stuff is so basic that you could probably find it in the er... Ladybird Book of the Law.
The fact is, the power of the shareholder is ultimately paramount. And the government is a shareholder, and then some. What we are saying is that the government can and should start acting like an ordinary shareholder and ensure through the constitutional procedures of the company that public money is not wasted any further by way of bonuses or extravagent, needless, wasteful legal jaunts.
Lawyers, accountants and bankers got us into this mess: they won't get us out of it.
To repeat: the Test Case has already happened. The Banks lost when trying to prove that they had a right to be unfair.
Again, the lawyers want you to think that until all possible legal avenues have been exhausted, nothing is settled. As of today's date the law is crystal clear: the banks are subject to the test of fairness under the Unfair Terms in Consumer Contracts Regulations. The High Court says so!
As I understand it the government would, in any event, as part of the terms of our investment in the banks be able to appoint special directors at will to the boards of the banks. They could also be appointed the managing directors.
So, the constitutional corporate mechanisms are there to enable the government/UKFI through a resolution of the board and/or the company itself (preferably both) that the payment of any debt be paid immediately by the company. The debt (bank charges deducted) is owed to the bank's customers, just as, for example, interest due to customers is paid. We needn't complicate that any further. The bank is simply deciding as a matter of poicy to offer a particular class of refunds to customers with interest.
Thanks for your latter points, Jamie, on the OFTâÂÂs âÂÂfairnessâ arguments in the Test Case and the RBS leaked Memo â really useful contributions, thanks.
Jamie is quite right in that RBS NatWest appears to be planning to refund overdraft fees to customers; if it loses the current test case over bank charges.
http://news.bbc.co.uk/go/em/fr/-/1/hi/business/7759054.stm >
So they already have a plan in place so the major shareholder (i.e. the government) could simply tell them to get on with it.
that link should be (you maye have to copy and paste):
http://news.bbc.co.uk/go/em/fr/-/1/hi/business/7759054.stm
As I predicted this brilliant idea is already languishing in the 'where are they now' file.
What concerns me the most is that the banks have threatened that, if they are unsuccesful in their legal claim, there will be no more free banking. The problems this would cause to the low waged in particular.